اخوان امس وصلت رسالتين لي مادري شنو معناهم من شركة الرسلرات جازين مادري شو يقصدوا ارجوكم وضحولي اكثر
الرسالة الأولى
To Ali Makki, Currently we're working on a resolution for hippo as there is a hard ware problem which has been plaguing us throughout this whole afternoon. We'll have an update with the server condition once we are done putting it back up. We apologize for such inconveniences. -William Network Operations Manager
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الرسالة الثانية
To Ali Makki
We have made a 100% successful data recovery we are now beginning to transfer the data from another remote machine which we have booted up. Some reseller / domains will not be transferred appropriately. This is because it is already created in your WHM. If you require data backups for your main reseller account please support@gazzin.com the reseller id / domain that we can do the transfer. We will then need to terminate the account on the reseller account then recreate it with the recovery.
Please allow up to 24 hours period for the data recovery as we are doing our best to effectively transfer the data over.
-William Network Operations Manager
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