I use INETU services and have since they went into business .. I am one of their first customers - I don't remember how long it has been but I am guessing over 5 years ... I still have three dedicated machines there. 

Overall, the service they have provided is outstanding. I think their prices are a little high (and included bandwidth offerings are very low) considering others in the market, but they do support their customers. And like everyone else, they seem to have some technical support people that are better than others ... but at least you always know their name so you can make sure NOT to work with them in the future (contrast that to Rackshack).

Their server packages are managed servers. You can call on their 888 number from ?7a to 11p or something and always reach a tech. I've also required emergency service in the middle of the night, on the weekend of a major holiday and was able to get through to a tech. 

If they billed me for everything they actually did each month for me, I wouldn't be able to afford it ... but that is the difference with managed servers -- and inetu doesn't nickel and dime you.

My complaints? They don't use any instant messenger services which we have complained about for the last two years; script installation and/or troubleshooting pricing gets very expensive if you don't get a firm quote in advance; and some techs are substantially better than others (ok, they have had a few that were just plain bad, but I'm sure many companies have had that problem!); They have also had some growing pains which they seem to have addressed and they have tried hard to work with me.

I have never used virtual hosting so I don't know anything about that ... all I am familiar with is dedicated.

I used to tell the owner that I never talked about his service and didn't give referrals because I didn't want him to grow! Not very nice of me I guess! 

Yes, I would suggest them for a managed solution.