السلام عليكم
بعد يوم من طلب الغاء السيرفر جتني رسالة ما فهمتها اتمنى احد يفهمني مضمون الرسالة وش يبون
Dear Customer,
We have reviewed your account and determined that per our SLA you are eligible for a one time 20% credit equal to the monthly recurring charge for your VPS.
Due to requests from customers, as an alternate method of compensation, Future Hosting is offering a choice of free business continuance protection (normally $2.95/month) which is designed to alleviate any bandwidth overage fees in the event of an incoming DDoS attack. In lieu of a one time credit, you can choose to take advantage of this upgrade. The free upgrade will remain on your account for as long as you keep the plan on your account.
Please let us know which option you are interested in proceeding with and I will pass your ticket to the appropriate group for processing.
Accounting
Remember, you should always make backups of all your data.
Please note you must login to the customer help desk to respond to this ticket. You cannot respond to this via e-mail.
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