Thank you for contacting Moniker's Client Support department.
IMPORTANT: THIS E-MAIL BOX IS NO LONGER BEING MANNED BY MONIKER SUPPORT STAFF.
To better serve your needs, Moniker has recently started a new client support process. Please
log into your account and follow the customer support links to log your inquiry into the new system.
Log in now to request service on your Moniker account or ask a question
Committed to quality service
With the industry's highest customer retention rate, Moniker has a reputation for providing only the best customer support and service. We are instituting this new process to ensure that we maintain that high standard as we continue to grow and expand the services we offer. This system will allow us answer your questions and address your concerns in a timely, efficient manner. If you prefer to speak with a representative, you may still contact us at 1-800-688-6311.
Moniker's comprehensive Support Portal lets you search our knowledge base, submit a trouble ticketing, download files, and track all of these interactions in a personalized My Support section of your Support Portal. Clients will receive email confirmation when their support ticket has been received, worked on, and resolved. Moniker's Support Portal is combined with our well trained client service professionals and Moniker's over arching commitment to providing you the highest quality of domain asset service in the industry.
Moniker truly values your business and we hope you'll find this process much more effective for your needs. We welcome your feedback, and look forward to continuing to serve you with the same high services standards you've come to expect from us.
Thank you,
Moniker Online Services
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