الى الأخ كارم ابراهيم

[الدليل]

السلام عليكم ورحمة الله وبركاته

انا عملت بما ذكرته في الموضوع التالي

http://www.swalif.net/softs/swalif68/softs229106/

وقطعت مشوار مع الهوت ميل

الآن ارسلوا لي رساله هذا محتواها

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Your IP ×××.××.××.××× is currently being throttled based on its reputation within our systems.



Hotmail/Windows Live Mail limits the number of e-mail messages a particular IP can send within a time period. Based on an IP's reputation (built based on various data sources) it is allotted an allowed sending limit per unit time. When an IP (sender) exceeds its allowed limit, any further SMTP commands from the IP will receive the SMTP error code 421 from Hotmail/Windows Live Mail and the connection terminated.



Please note that if your IP exceeds its predetermined threshold, any further SMTP commands from the IP will receive the SMTP error code 421 from Hotmail and the connection terminated.



To prevent blocks of this nature from being levied in the future your company will want to do the following:



Monitor user complaints. Hotmail also has a sender complaint feedback loop program Junk Email Reporting Program (JMRP). Enrollment in this, free of charge, program will benefit you as a sender as it will keep your e-mail lists updated and populated with interested MSN Hotmail Customers. Participation in this program will remove those MSN Hotmail Customers who do not want to receive e-mails from your company. If you are interested in joining this program please visit Http://support.msn.com/eform.aspx?pr...ail&ct=eformts.


Sign-up for SNDS. Hotmail has created the Smart Network Data Services program. This is a service that helps legitimate email senders work with their customers and partners to reduce spam originating from their IP. http://postmaster.msn.com/snds/. This program allows a sender to monitor the 'health' and reputation of their IPs.


Check other 3rd party block lists. Please visit http://www.senderbase.org to verify that your IP is not being targeted by any 3rd party block lists.


Segment your mailing infrastructure by IP. Marketing e-mail, transactional corporate, "forward to a friend" e-mail and signup e-mails should be sent from different IP's. This will help to identify what types of messages are being flagged by Hotmail customers and may help prevent transactional messages from being impacted by any negative reputation that may be impacting IP's used to send marketing communications.


Strengthen the sign up process. Confirm that you are using a double-opt-in sign up process. This will not help in removing existing Hotmail customers from your e-mail lists but it will confirm the authenticity of those who sign-up on for your e-mail campaigns and newsletters.


Do some analysis on the data regarding complaints - look at Hotmail customers who have never clicked, opened, responded or bounced in any way. These poor performers could contain many bad addresses.


Clearly mark your e-mails so that Hotmail customers are able to quickly and easily identify that they requested e-mails from your service.


Clean up your lists. Remove those who do not want to receive the emails. Make the unsubscribe process more visible.


Apply for the Sender Score Certified Mail program. If you are doing all the above or wish to be "safe listed" you may wish to consider joining the Sender Score Certified Mail Program. Many legitimate mailers and marketers have qualified and joined this "white listing" program to improve mail deliverability and decrease email from being filtered to the Junk E-mail Folder. Sender Score is a third party program, administered by Return Path. Sender Score (www.senderscorecertified.com) is the only White Listing service to which we subscribe.


Additional information on common deliverability issues and best practices can be found on the Windows Live/Hotmail Postmaster Site found at: http://postmaster.msn.com/. You may also want to review our "Improving E-mail Deliverability into MSN Hotmail and Windows Live Mail" downloadable document available at: http://www.microsoft.com/safety/postmaster.



Please be aware that the troubleshooting steps in this email are recommendations only. Microsoft makes no guarantees that following these steps will guarantee deliverability to MSN, Hotmail, or Live.com customers
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آمل منك مساعدتي للوصول إلى حل مع الهوت ميل

شاكر لك ومقدر

[كارم ابراهيم]

عليكم السلام ورحمة الله وبركاته

اعمل لهم رد على الرسلة وقول لهم عادى
so what i can do to fix this issue ?

[الدليل]

بارك الله فيك


وجزاك الله خير الجزاء

[كارم ابراهيم]

العفو عزيزى وفور ردهم ضعه هنا وساتابع معك ان شاء الله لحين الانتهاء

[الدليل]

الله يجزاك كل الخير اخوي كارم


تفضل اخي هذي رسالة وصلتني منهم


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Hello,

This is Windows Live Hotmail Domain Support and my name is Peter.

We have sent you this information to assist you in learning and applying the principles to found for having a good email delivery experience.

In general, I can explain what happens with our filters; also included are best practices for your assistance.

Hotmail uses two spam filtering technologies. We use the Brightmail system and we use our own SmartScreen filters. I cannot speak to Brightmail's filtering technology as they are a totally separate company but I can talk a little bit about SmartScreen. SmartScreen is built around the technology of machine learning. SmartScreen's filters are trained to recognize what is spam and what is not spam. In short, we filter incoming emails that look like spam. I am not able to go into any specific details about what these filters specifically entail, as this would render them useless.

We also base our spam rating on the reputation of the sender. One way to positively impact the reputation of your IP is to obtain SPF/Sender ID records. This technology allows SmartScreen to better track emails from your IP, weeding out spoofed messages.

While I cannot guarantee email deliverability from your IP I can offer you some advice that may help your situation.



1. Make sure that you have SPF/SIDF records in place. You can go to http://www.microsoft.com/senderid for more information on this.

2. Please visit SenderBase® The IronPort Security Network, KLOTH.NET - Multi DNSBL-check - Look up IP addresses in DNS Blackhole Lists or OpenRBL IP-Address 69.59.20.175 (swalif.net) to verify that your IP is not being targeted by any 3rd party block lists.

3. Segment your mailing infrastructure by IP. Marketing e-mail, transactional corporate, "forward to a friend" e-mail and signup e-mails should be sent from different IP's. This will help to identify what types of messages are being flagged by Hotmail customers.



4. Strengthen the sign up process. Confirm that you are using a double-opt-in sign up process. This will not help in removing existing Hotmail customers from your e-mail lists but it will confirm the authenticity of those who sign-up on for your e-mail campaigns and newsletters.



5. If you have any feedback loops setup with other ISPs you should look for trends to try and determine possible causes - a new data source? New advertisement? Maybe folks signing up don't recognize the mail?



6. Clearly mark your e-mails so that Hotmail customers are able to quickly and easily identify that they requested e-mails from your service.



7. Do some analysis on the data regarding complaints - look at Hotmail customers who have never clicked, opened, responded or bounced in any way. These poor performers could contain many bad addresses.



8. Clean up your lists. Remove those who do not want to receive the emails. Make the unsubscribe process more visible.



9. Enroll in the Sender Score program. This is the only Whitelist which Hotmail uses. It is owned and operated by Return Path. You can find information about this program at Home - Sender Score Certified™.



In addition to these recommendations, Hotmail has created the Smart Network Data Services program. This is a service that helps legitimate email senders work with their customers and partners to reduce spam originating from their IP. http://postmaster.msn.com/snds/. This program allows a sender to monitor the 'health' of their IPs.



Hotmail has created the Smart Network Data Services program. This is a service that helps legitimate email senders work with their customers and partners to reduce spam originating from their IP. http://postmaster.msn.com/snds/. This program allows a sender to monitor the 'health' of their IPs.


Monitor user complaints. Hotmail also has a sender complaint feedback loop program Junk Email Reporting Program (JMRP). Enrollment in this, free of charge, program will benefit you as a sender as it will keep your e-mail lists updated and populated with interested MSN Hotmail Customers. Participation in this program will remove those MSN Hotmail Customers who do not want to receive e-mails from your company. If you are interested in joining this program please visit http://support.msn.com/eform.aspx?pr...ail&ct=eformts.


While using the SNDS tool, enrollment in the JMRP or having your IPs registered with Sender ID will not allow emails from your mail servers to bypass our filters, these are in place to help legitimate companies deliver their emails to Hotmail Customers.

The troubleshooting steps in this email are recommendations only. Microsoft makes no guarantees that following these steps will guarantee deliverability to MSN, Hotmail, or Live.com customers.


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[الدليل]

وهذي رسالة منهم

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Hello

Thank you for writing to the Sender ID Management Team. This is Abigail and I read that you would like to add the following domains in the Sender ID program

I fully realize the importance of enrolling your domain and I am glad to be of assistance.



we have added the domains below to the Sender ID program

وتم سرد الدومينات اللي على سيرفري

This may take up to 2 business days to be fully replicated in our systems

اللي فهمته منهم انه بعد يومين انه راح تنتهي المشكلة
+++++++++++++++++++++++++++++++++++++++++++++++

جزاك الله خير اخوي كارم

[الدليل]

ياحالة الهوت ميل حالة

وهذي رسالة وصلتني منهم

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Thank you for writing to JMR Partner Management Team. My name is Paul and I understand that you wish to join the Junk Mail Reporting Partner Program. I know how important this will be.

Hotmail has a Junk E-Mail Reporting (JMR) Partner Program to help organizations maintain mailing best practices by unsubscribing unwanted recipients and ensuring clean mailing lists.

We are pleased to inform you that your company has passed the initial qualifications for enrollment into the JMR Partner Program. Our next step would be to establish a Junk E-Mail Reporting Agreement with your organization.

However, we are unable to establish any connection between your company and the IP ×××.××.××.×××. This will not delay the enrollment process; however we will not add the IP to your feedback loop until we receive some confirmation that you have exclusive sending rights. An email send directly to this address from your ISP should be sufficient. They can e-mail the confirmation at this address: JMRP@css.one.microsoft.com. Please put SRX1070342710ID as the subject.

Please note that the intent of this program is to provide you with a list of users that wish to be removed from your mail distributions. Participation in the program does not guarantee that your IP will not be blocked in the future and that individual blocking/un-blocking issues will still need to be handled through the HM Support Team.

If you have any questions, please feel free to respond to this email with any questions. We look forward to your participation in this program

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شكرا لك

[كارم ابراهيم]

مرحبا مرة اخرى كلم الداتا سنتر الى انت اخد منها السرفر وريهم السطر ده


However, we are unable to establish any connection between your company and the IP ×××.××.××.×××. This will not delay the enrollment process; however we will not add the IP to your feedback loop until we receive some confirmation that you have exclusive sending rights. An email send directly to this address from your ISP should be sufficient. They can e-mail the confirmation at this address: JMRP@css.one.microsoft.com. Please put SRX1070342710ID as the subject.


وقلهم يبعتولك نسخة من الرسالة بحيث تبعتها للهوت ميل عشان يتاكدوا وبعدها ان شاء الله بتنحل المشكلة

[الدليل]

جزاك الله خير اخوي كارم

تمت مراسلة الداتا سنتر

بإنتظار الرد منهم

[الدليل]

من البارح ما رد عليّ الدعم الفني في الداتا سنتر

أرسلت لهم

hello

I'm still waiting for your reply

thank you



وكان هذا ردهم

This e-mail has been sent. We will update this ticket if we receive any further correspondence in this regard


اخي كارم يعني افهم من كلامهم انهم راسلوا الهوت ميل ؟

شكرا لك

[كارم ابراهيم]

نعم معناها ارسلوا الاميل اطلب منهم please give me copy of e-mail to send it to hotmail يعنى عاوز نسخة عشان تديها للهوت ميل

[الدليل]

الله يجزاك خير اخوي كارم

تمت مراسلتهم

[الدليل]

اخ كارم

وصلتني الرسالة التالية من الداتا سنتر

Per request in ticket: 592449
The following is a copy of the contents of the e-mail requested to be sent to JMRP@css.one.microsoft.com. The original e-mail was sent within SoftLayer's network and IP space, this is merely a copy for your records.

Sent: Wednesday, June 18, 2008 10:46 PM
To: 'JMRP@css.one.microsoft.com'
Subject: SRX1070342710ID


We have a client with the IP address: ×××.××.××.××× looking to enroll in services allowing him to send e-mail to your networks. We can confirm that this client has exclusive sending rights from this address. Please do what is necessary to allow this client access.



Thanks,

وأرسلتها للهوت ميل

ان شاء الله تفرج بعد طول انتظار


جزاك الله خير

[كارم ابراهيم]

الدليل تمام غالبا بعد وصول التاكيد من الداتا سنتر لهم ينتهى الامر عاجلا ان شاء الله خير

[الدليل]

إلى حد الآن لا جديد

وجزاك الله خير