السلام عليكم
حجزت دومين لمدة عشر سنوات عن طريق مستضيف سابق ودفعت له المبلغ بالكامل (مبلغ الدومين ) والمعلومات توكد ان الدومين تم حجزه لمدة عشر سنوات والبيانات الموجودة من ارقام الهاتف والبريد الالكتروني لا تزال باسمي كما انني استطيع الدخول الى لوحة التحكم الخاصة بالدومين وتغيير جميع الخصائص الموجودة به واهمها DNS لكن في اخر شهر من السنة الاولى لم استطع الدخول الى لوحة التحكم
حاولت استرجاع الرقم السري لكن لم يرسلو اي معلومة الى بريدي الموجود لديهم والخاص بالمالك للدومين وهو لا يزال موجود لديهم
راسلت الشركة http://www.godaddy.com وسالتهم عن المشكلة فاجابو انه يجب ان تزودنا باخر ستة ارقام للبطاقة الائتمانية حتى نعطيك البيانات المطلوبه بالاضافة الى عدة طرق لا اعرفها
يا اخوان شوفولي حل
1-الي حجز لي الدومين عن طريق بطاقته لا اعرفه ولا اعرف اي شي عنه
2- لمذا يطلبون ارقام البطاقة مع ان المبلغ مدفوع بالكامل لمدة عشر سنوات
هذا نص رسالتي
__________
hi
I can not entrance to the related panel the domain for me
xxxxxxx.com
I sure from the name and the Password
I Do not know the problem
She tried the recall of the password by means of the mail
And his sending was not complete
The wish is his sending about your way to a post Administrative xxxxxxxx@xxxxxxx.com
She has reserved him for ten years I beg the solution of the problem
thank
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رد شركة قودادي
Hello,
I am unable to provide you with your login information. To reset your login information, you will need to access the following url:
https://www.godaddy.com/gdshop/shopper_lookup.asp
On this page, first click on 'Forgot your password', retype the graphic number displayed in the yellow box on the following page, and click the 'Verify Code' button. This is a protection against computer attacks on our password reset system. On the following page, you first have the option to retrieve your password hint by using the box on the left. This requires that you verify your login name and your account's street address, then click on CONTINUE.
You also have the option to reset your password, on the right hand side of this page. To start this process, you must enter your account's login name, then click on CONTINUE. You will then need to enter a receipt number and the total amount charged along with the last 6 digits of the credit card number that was used for that receipt as a verification to your request. If you used a Good As Gold cash account, you can simply enter the last deposit amount you placed in the account, just ensure you select the radio button for this option. In the occurrence that you are resetting the password on an account without a credit card on file, you will still be prompted for your Receipt number, Total, and the Email Address on your account's file.
After all of this is correctly entered for your account, you can enter a new password, confirm it by reentering it exactly, and then enter a new password hint for future reference.
If you do not have the login name, or required receipt information on your account, we can email the account email address with this information. In this case, please send us the last 4 digits of the credit card on file for your account and we will gladly send you this information. If you do not have access to your account's email address, we can change it for you by request via Fax:
-----Changing your Contact Email Address by Fax-----
In order for us to update on the email address we have on file for one of your accounts we need to verify your identity and intent by fax. This fax must include a scan or photocopy of a photo ID, a signature, and a written request that the address be changed. Please specify the account you would like us to update.
Be sure to reference your domain or domains, if any, in the written request. If the registrant is a company name, a business license or tax ID is the only valid form of identification. We will then verify the fax is readable with all of the correct information and will either follow up with you or notify you of any missing or illegible information.
Please understand this is done to ensure that no unauthorized changes are made to our customers' accounts; these procedures are only for your protection. Thank you for your understanding in this matter. Faxes should be sent to the attention of 'Email Changes', to the following number:
Fax Number.................................. (480) 505-8844
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