السلام عليكم ورحمة الله وبركاته ...
To our loyal customers and friends:
Just before 7 PM CST a 3000 kVA transformer that servers our data center exploded and caught fire. Our internal systems switched us initially to battery power and then to power off of our generators that are onsite. These generators carried us through the crisis and continue to carry us now.
As a precaution only, we immediately dispatched two additional generators to serve as backup in case one of our generators failed. These backup units are onsite and completing final testing and turnup as of about 7 AM CST.
Our team successfully implemented our Emergency Response Plan and senior management personally led our team throughout the evening and night. We continue to work our plan and adjust to the curves that we’ve been thrown.
We have learned much through the night that will better prepare us for the next emergency.
We are extremely thankful that all of our personnel, including our outside security staff, are all OK and uninjured. We are also thankful that the fire fighters and early responding police and rescue units were unharmed. Their quick response and dedication to their jobs is greatly appreciated.
Our Rackshack.net announcement has been postponed until we have utility power restored and are back to normal.
A special thanks goes out to our Rackshack.net staff who kept their cool and responded in the manner that they had been trained. They are a true credit to their profession.
http://rackshack.net/english/transformer.asp
ولقد قامو بإرسال بريد للزبائن ...
الحمد لله عدت على خير
وشكرا
